Your phone books the job while you're on a job.
VoiceJelly vs Jobber vs Housecall Pro for local trades
Jobber Receptionist and Housecall Pro CSR AI both answer the shop phone and book jobs onto their own calendars. VoiceJelly is the lighter option for shops that are not already on Jobber or Housecall Pro and want calls answered and booked without paying for a full field service suite first. VoiceJelly starts at $19/mo. The $99/mo plan covers any team size with no per-seat fees.
Feature Comparison
| Feature | VoiceJelly | Jobber | Housecall Pro |
|---|---|---|---|
| Answers calls 24/7 | Core product: AI answers every call | With Receptionist ($29/mo add-on on Core, Connect, Grow; included on Plus) | With CSR AI (paid add-on; price not published). Live agents via HCP Assist (paid) |
| Books jobs from the call | Books onto the calendar and sends a confirmation email | Receptionist books visits using your online booking settings | CSR AI books jobs onto your calendar (permission you control) |
| Price | Starts at $19/mo. Next tier $99/mo covers any team size with no per-seat fees. | Core starts at $29/mo billed annually or $49/mo monthly (1 user). Receptionist is a $29/mo add-on. | Basic starts at $59/mo billed annually or $79/mo monthly (1 user). CSR AI is a paid add-on; price not published. |
| Price to answer and book | $19/mo | Our sum of published list prices as of Sep 26, 2026: Core + Receptionist is $58/mo billed annually or $78/mo month-to-month. | Basic from $59/mo billed annually, plus CSR AI (paid add-on; price not published). We do not invent a combined total. |
| Team size | Any team size on $99/mo with no per-seat fees | 1 user on Core, up to 15-user tiers. Plus starts at 5 users. Extra users $29/mo. 16+ contact sales. | 1 user on Basic, 5 on Essentials, 8 on MAX, plus $35/mo per extra user on MAX |
| Deposits | Can collect a Stripe deposit link | Deposits on quotes; clients pay deposits in client hub | Collect deposits or payments upfront through online booking |
| Estimates and invoices | Basic: lighter built-in CRM (estimates, invoices, payments) | Full quoting and invoicing on every plan | Full estimates and invoicing on every plan; sales proposal tool on MAX |
| Job map | Yes | Routing and GPS tracking (Connect and above) | Routes and GPS (Essentials and above); route optimization (MAX) |
| Dispatch depth | Limited / basic | Scheduling, routing, GPS, Find a Time (Grow+), crew scheduling (Plus) | Scheduling and dispatch on every plan, dispatch view, routes, GPS, route optimization (MAX) |
| Live human answering | Optional: transfer to your team; AI books on its own | No live answering service listed on getjobber.com as of Sep 26, 2026 | HCP Assist: live trained agents on minute plans; price not published |
| Confirmation email after the book | Yes | - | - |
Jobber and Housecall Pro details are from their official websites and help centers as of September 26, 2026. Jobber Core plus Receptionist dollar totals are our own sums of those published list prices, not a package Jobber sells as one line item. Limited-time promo prices on their sites are not used here.
Detailed Breakdown
What each product is for
VoiceJelly: VoiceJelly answers the business phone, books the job, and sends a confirmation email. The AI handles the whole call and books the job on its own. Transfer to your team's phone is an optional forwarding setting you can turn on if you want. A bird's-eye map shows where the jobs and customers are. The built-in CRM takes the same job from estimate to invoice to paid through Stripe.
Jobber: Jobber is field service software for home service businesses. It covers scheduling, quotes, invoicing, online payments, online booking, and a customer portal called client hub, where clients can approve quotes, check appointments, and pay invoices or deposits. Every plan includes scheduling, quoting, invoicing, client hub, and online booking. Routing and GPS tracking start on Connect. Two-way texting and job costing start on Grow. Crew scheduling is on Plus. Jobber suits solo pros who want a clean, all-in-one back office, and scales up to crews of about 15.
Housecall Pro: Housecall Pro is field service software built for home service trades like HVAC, plumbing, electrical, and cleaning. Every plan includes online booking, scheduling and dispatch, estimates, invoicing, payments with consumer financing, a price book, and job costing. There is also a customer portal where clients can book jobs and pay. Essentials adds routes, employee GPS tracking, and QuickBooks Online sync. MAX adds route optimization, recurring service plans, a sales proposal tool, and API access. Housecall Pro suits trade shops with a few techs on the road that want dispatch, routing, and add-ons like financing and payroll in one place.
Both platforms now answer the phone
VoiceJelly: The call gets answered. The job gets booked for real. A confirmation email goes out.
Jobber: Jobber's AI Receptionist answers calls and texts 24/7. It answers questions from your Jobber account info, books visits using your online booking settings, and creates work requests or takes messages when a job cannot be booked on the spot. It transfers urgent calls (you pick the keywords) or texts you an alert. It keeps a summary, transcript, and recording of every call, and it can text back callers who hang up. It runs on a Jobber dedicated phone number, and you forward your existing business number to it.
Housecall Pro: Housecall Pro's CSR AI answers calls and website chats 24/7 using your Housecall Pro services, hours, and availability. It books, reschedules, or cancels jobs if you allow it, and escalates to a number you choose. If you want live people instead, HCP Assist provides trained human agents on weekday, weekend, or 24/7 coverage, billed on minute plans (pricing is not published). Housecall Pro also sells Voice, a business phone system with call menus, routing, call recording, and call tracking, starting at $45/mo for call tracking or $65/mo for VoIP plus call tracking, plus overages.
Price to get calls answered and booked
VoiceJelly: VoiceJelly starts at $19 per month. The next tier is $99 per month and covers any team size with no per-seat fees.
Jobber: Receptionist is a $29/mo add-on on Core, Connect, and Grow, with a monthly conversation allowance; see Jobber's help center for current limits and overage fees. It is included on the Plus plan. You need a paid Jobber plan, so at list prices the cheapest way in is Core plus Receptionist. Our own sum of published list prices as of September 26, 2026 from official pricing pages: $58/mo billed annually or $78/mo month-to-month.
Housecall Pro: CSR AI is a paid add-on, and Housecall Pro does not publish its price. All of these sit on top of a Housecall Pro subscription, which starts at $59/mo billed annually or $79/mo monthly. We do not invent a CSR AI dollar total.
Team size and per-seat fees
VoiceJelly: The $99/mo plan covers any team size with no per-seat fees.
Jobber: Core includes 1 user and starts at $29/mo billed annually or $49/mo month-to-month. Connect is $99/mo annually or $139/mo monthly for 1 user, Grow is $149/mo or $199/mo, and Plus (which includes 5 users) is $399/mo or $499/mo. Connect and Grow also come in 5-, 10-, and 15-user tiers, and extra users are $29/mo each. 16 or more people means contact sales.
Housecall Pro: Basic is $59/mo billed annually or $79/mo monthly (1 user). Essentials is $149/mo or $189/mo (5 users). MAX is $299/mo or $329/mo (8 users, plus $35/mo per extra user).
Field software depth
VoiceJelly: A bird's-eye map shows where the jobs and customers are. The built-in CRM takes the same job from estimate to invoice to paid through Stripe. Dispatch is limited compared with a full field service suite.
Jobber: Full quoting and invoicing on every plan. Routing and GPS tracking start on Connect. Find a Time starts on Grow. Crew scheduling is on Plus. Client hub is the customer portal for requests, quote approvals, scheduled jobs, and payments.
Housecall Pro: Scheduling and dispatch on every plan, including a dispatch view. Routes and GPS start on Essentials. Route optimization is on MAX. The customer portal lets clients book jobs and pay. Online booking can collect deposits or payments upfront.
Who each fits
Choose VoiceJelly if you...
- You are not already on Jobber or Housecall Pro and want calls answered and jobs booked without paying for a full field service suite first
- You want $19/mo to start, or $99/mo for any team size with no per-seat fees
- You want the confirmation email, the map, and estimate to invoice to paid in one lighter product
Choose Jobber if you...
- You already run the shop on Jobber, or you want the full Jobber back office plus Receptionist writing into that schedule
- You need quoting, invoicing, client hub, and routing in one field service product
Choose Housecall Pro if you...
- You already run the shop on Housecall Pro, or you want dispatch, routing, and add-ons like financing in one place
- You want CSR AI writing into the Housecall Pro calendar, or live agents via HCP Assist
VoiceJelly limitations
- VoiceJelly does not supply its own receptionist staff; transfers go to your people.
- VoiceJelly has no verified Jobber or Housecall Pro integration. Bookings live in VoiceJelly's calendar, not in those schedules.
- Dispatch and field-ops depth are lighter than Jobber or Housecall Pro.
Pros & Cons
VoiceJelly
Pros
- Starts at $19/mo. The $99/mo plan covers any team size with no per-seat fees.
- AI answers every call and books the job without a full field service suite
- Confirmation email after the book, Stripe deposit link, lighter CRM, and a job map
- The AI books on its own. Transfer to your team's phone is optional.
Cons
- No verified Jobber or Housecall Pro integration. Bookings live in VoiceJelly's calendar.
- Lighter CRM and dispatch than a full field service suite
- Does not supply its own receptionist staff. Transfer to your team is optional.
Jobber
Pros
- Full field service suite: scheduling, quotes, invoicing, client hub, and online booking
- Receptionist answers calls and texts 24/7 and books visits using your Jobber booking settings
- Receptionist keeps a summary, transcript, and recording, and can text back callers who hang up
- Writes bookings into the Jobber schedule you already use
Cons
- Cheapest path to AI answering is Core plus the $29/mo Receptionist add-on. Our sum of published list prices as of Sep 26, 2026: $58/mo annual or $78/mo monthly.
- Extra users are $29/mo each
- You need a paid Jobber plan and a Jobber dedicated phone number
Housecall Pro
Pros
- Full field service suite with scheduling and dispatch on every plan
- CSR AI answers calls 24/7 and books jobs onto the Housecall Pro calendar
- HCP Assist offers live trained agents if you want people on the line
- Voice adds a business phone system with call tracking from $45/mo or VoIP plus call tracking from $65/mo, plus overages
Cons
- CSR AI is a paid add-on and Housecall Pro does not publish its price
- You need a Housecall Pro subscription first (Basic from $59/mo billed annually)
- Extra users on MAX are $35/mo each
Our Verdict
Both Jobber (Receptionist) and Housecall Pro (CSR AI) answer calls and book jobs. That is a real advantage if you already run the shop on one of those platforms. VoiceJelly is the lighter option for shops that are not on either one and want the phone to book the job without adopting and paying for a full field service suite first. VoiceJelly starts at $19/mo. The $99/mo plan covers any team size with no per-seat fees. The AI books on its own. Transfer to your team's phone is optional.
FAQ
Do Jobber and Housecall Pro answer the phone and book jobs?
Yes. Jobber Receptionist answers calls and texts 24/7 and books visits using your online booking settings. Housecall Pro CSR AI answers calls 24/7 and books jobs onto your calendar if you allow it.
What does VoiceJelly cost?
VoiceJelly starts at $19/mo. The next tier is $99/mo and covers any team size with no per-seat fees.
What does it cost to add AI answering on Jobber?
Receptionist is a $29/mo add-on on Core, Connect, and Grow, and included on Plus. It has a monthly conversation allowance; see Jobber's help center for current limits. You also need a paid Jobber plan. Our sum of published list prices as of Sep 26, 2026: Core plus Receptionist is $58/mo billed annually or $78/mo month-to-month.
What does Housecall Pro CSR AI cost?
CSR AI is a paid add-on. Housecall Pro does not publish the dollar price on the pages we checked as of Sep 26, 2026. You also need a Housecall Pro subscription, which starts at $59/mo billed annually.
Does VoiceJelly work with Jobber or Housecall Pro?
There is no verified integration. If you already run Jobber or Housecall Pro, their built-in answering writes into the schedule you already use. VoiceJelly is for shops that are not on those platforms and want calls answered and booked without adopting a full field service suite first.
Does VoiceJelly have a live receptionist?
VoiceJelly does not supply receptionist staff. The AI handles the whole call and books the job on its own. Transfer to your team's phone is an optional forwarding setting you can turn on if you want.
How do the platforms compare on team size?
VoiceJelly's $99/mo plan covers any team size with no per-seat fees. Jobber Core includes 1 user, extra users are $29/mo, and Plus starts at 5 users. Housecall Pro Basic is 1 user, Essentials is 5, MAX is 8 plus $35/mo per extra user.
Sources
Competitor facts are from their public pages, fetched 2026-09-26.
- Jobber pricing
- Jobber AI Receptionist
- Jobber Receptionist help
- Jobber add-on features
- Jobber client hub
- Housecall Pro pricing
- Housecall Pro CSR AI
- Housecall Pro AI Team
- Housecall Pro CSR AI overview
- Housecall Pro Assist
- Housecall Pro Voice
- Housecall Pro Voice FAQs
- Housecall Pro customer portal
- Housecall Pro online booking